Player Reports Guidelines

[Eucliwood Hellscythe 6]

If in any case you may have been caught up in an incident with another player who might have deliberately broken a Server Rule, please use this guide to make a valid report. Prior to submitting a Report Abuse, do keep in mind that the RelicRO Staff have to take a lot of time to thoroughly investigate every single report made, so thoughtfully consider the following questions before you proceed:

• Did a certain player knowingly violate any RelicRO Server Rule?
• Did a certain player hack someone or is planning to hack someone?
• Did a certain player abuse any new or known server bugs to get ahead on the game?
• Did a certain player insult you by making awfully demeaning and inappropriate comments?
• Did a certain player cause a grave mischief that has greatly affected your game as well as other players on a large scale and has cause anyone to lose something?

If you answer YES to any of the questions above, kindly read through.

Use the following format to construct a report. Fill out each and every section as detailed as you can. Do not consider your report as a Skype conversation – be clear and concise, and include all the crucial information that can help us in coming up with a just resolution for the issue.

POSTING FORMAT
Topic Title: Rule Violation

• Informant's IGN: The in-game name of the person reporting the violation.
• Offender's IGN: The in-game name of the person being accused.
• Rules violated/Abuse made: State the server rule/s that have been violated/abused.
• Items lost (if any): In case of lost items, please specify the estimated time when you had the items up until when you lost them.
• Brief description of the report: Short summary of the incident.
• Screenshots and/or Video File: Well-defined evidence/s to support your claim.
• Witnesses' names (if any): Any other players involved that may be deemed helpful to resolve the issue.
• Other notes: Extra comments, but optional.

THINGS TO CONSIDER

• Offender's IGN MUST be obvious and visible in the evidence provided.
• Evidence/s cannot be more than a month old and cannot be used twice for reporting the same or another incident.
• Video proof is preferred for gameplay offenses and reports. Making use of the built-in REC feature in the client is highly recommended.
• Please take note that only reports with screenshots that are clear, unedited and time-stamped are going to be processed. Also, screenshots must show the full chat if you are reporting verbal harassment in-game.
• We do not accept evidence/s through any RelicRO Staffs' personal e-mail or any other means outside RelicRO. All image files must be uploaded to any image hosting services available; you can use Imgur. All video files must be provided through links.